HRST-NET // SYS-7741
◈ Support Ops
HRST-NET // SYS-7741

L/L INTAKE // CLOSED

Hurston Dynamics — Lorville HQ

Life/Labor Contract Intake — Suspended

The HRST Dashboard is offline pending scheduled subsystem maintenance. All Life/Labor Contract intake, deployment sync, and crew dispatch functions are temporarily unavailable to civilian operators.

Hurston Dynamics regrets the inconvenience to standing personnel and pending applicants. Reinstatement notice will be broadcast on the Spectrum corporate channel and pinned to the operator briefing feed.

Operator Advisory
Standby for reinstatement. Repeated access attempts will be logged by HRST Security.
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[HRST-LEGAL // PUBLIC FILING]

TERMS & PRIVACY

The conditions under which Citizen Synx is provided, the conduct expected of personnel, and what information the platform collects and how it is handled.
▸ Terms of Service ▸ Privacy Policy
[HRST-LEGAL // PUBLIC FILING]

TERMS OF SERVICE

▸ Section 1 — Provision of Service

Citizen Synx is provided free of charge and on an invite-gated basis to members of the Star Citizen player community. Access can be revoked at any time, for any reason, without prior notice. The platform is offered "as is" without warranty of any kind, express or implied.

▸ Section 2 — Acceptable Use

By using Citizen Synx, you agree not to:

  • Use the platform to harass, threaten, or harm other users.
  • Attempt to gain unauthorised access to other accounts, organisations, or systems.
  • Reverse engineer, scrape, or redistribute the platform or its data without permission.
  • Upload content that is illegal, infringing, or violates the rights of any third party.
  • Use automated tools to interact with the platform in ways that degrade service for others.
▸ Section 3 — Account Responsibility

You are responsible for safeguarding your credentials and for any activity that occurs under your account. Notify us immediately if you suspect unauthorised access. We are not liable for losses arising from compromised credentials.

▸ Section 4 — Contributions

Voluntary contributions made through Ko-fi or any other channel are donations toward operational expenses, not purchases of goods, services, in-game items, or access. Contributions are non-refundable. The platform remains free regardless of contribution status.

▸ Section 5 — Limitation of Liability

To the fullest extent permitted by law, Citizen Synx and its operators shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes, without limitation, lost profits, lost data, or game-related setbacks.

▸ Section 6 — Changes to These Terms

These terms may be updated from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

[HRST-LEGAL // PERSONNEL DATA HANDLING]

PRIVACY POLICY

▸ Section 1 — What We Collect

When you create an account and use the platform, we collect:

  • Account data: username, email, hashed password, optional display name, optional RSI handle.
  • Profile data: avatar, bio, timezone, availability, skills and other fields you choose to fill in.
  • Activity data: organisations joined, ships flown in tracked sessions, contracts created, messages posted within the platform.
  • Combat telemetry (optional): if you enable live tracking, kill / death events parsed from your local Star Citizen Game.log. Parsing happens on your device; only summary events are uploaded.
  • Technical data: minimal request logs (IP address, user agent, timestamps) for security and debugging.
▸ Section 2 — Why We Collect It
  • To operate the platform: authenticate you, sync your profile across devices, and deliver the features you use.
  • To enable multi-player features: org membership, fleet coordination, matchmaking, contracts.
  • To keep the platform secure: detect abuse, investigate reported incidents, prevent unauthorised access.
  • To improve the platform: aggregate, anonymous metrics on which features get used.
▸ Section 3 — Where Your Data Lives

Account credentials and profile data are stored on infrastructure operated by Firebase (Google Cloud) and Railway (Postgres). Both providers operate under their own privacy and security commitments. We do not sell your data, and we do not share it with third parties for advertising purposes.

▸ Section 4 — What You Can Control
  • Edit or remove most profile fields at any time from the profile editor.
  • Set your profile to hidden so other personnel cannot see your handle, ratings, or history.
  • Disable live combat tracking — telemetry uploads stop immediately and historical events can be deleted.
  • Request full account deletion by contacting us through the project's contact channel. We will remove your account and associated personal data within a reasonable period, except for limited records we are required to retain for security or legal reasons.
▸ Section 5 — Third-Party Services

Some platform features connect to external services on your behalf — for example, Discord linking, optional ARIA agent calls to language model providers, or live commodity pricing from community APIs. Data sent to these services is limited to what the feature needs and is governed by the provider's own privacy policy.

▸ Section 6 — Children

Citizen Synx is not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child has provided personal data to the platform, please contact us so we can remove it.

▸ Section 7 — Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the platform or via email when appropriate. The current version is always available at this URL.

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